Returns & Lifetime Guarantee

We’ve Got You Covered — For Life.

We believe in jewellery that lasts, and we stand by every piece.

If your Maxci jewellery ever tarnishes, breaks or becomes damaged, we’ll replace it or refund you. No stress. No questions asked.

⤷ This is part of our Lifetime Guarantee

We want you to feel confident buying from us, knowing that your jewellery is always protected.



How to Start a Return

Email us at maxcicontactus@gmail.com with your order number and reason for return. We'll take care of the rest.

Easy Returns

Changed your mind? It happens. Here’s how we handle returns:

Return Window

You can return your item within 14 days of receiving it.

Conditions

  • Jewellery must be unworn and in original packaging

  • Earrings are not eligible for return for hygiene reasons

  • Sale items are final sale unless faulty



UNCLAIMED PACKAGES
Should you fail to collect your package at the time it was delivered, it will automatically be sent back to us. We are not responsible for any lost/unclaimed packages. For further inquires please contact us at maxcicontactus@gmail.com.