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JEWELLERY FAQ's
What materials are MAXCI's jewellery made from?
Our jewellery is made from high-quality materials such as sterling silver, 18k gold plating, stainless steel, GRA Certified Moissanite Diamonds, and semi-precious stones. Each product listing provides detailed information about the specific materials used.
Is MAXCI jewellery waterproof?
Yes, all of MAXCI's jewellery is designed to be waterproof. You can wear it while swimming, showering, or engaging in any other water-related activities without worrying about damage. However, we recommend avoiding prolonged exposure to saltwater or harsh chemicals to maintain the jewellery’s longevity. For best care, avoid submerging jewellery in hot water or exposing it to extreme temperatures.
What is MAXCI's return policy?
We want you to love your jewellery, always. If your piece ever tarnishes, breaks, or loses its shine, we’ll replace it or refund it, no questions asked. For change of mind or sizing issues, returns can be made within 14 days of delivery, provided the item is unworn and in its original packaging. Our goal is simple: jewellery you can wear for life, completely risk-free.
Does MAXCI offer international shipping?
Yes, MAXCI offers international shipping to many countries. Shipping fees vary based on location. Please check our shipping page for more information on international shipping rates and delivery times.